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The Blue Letter Bible
Helps :: App Support :: iOS Device Cannot Get Online Content
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Why is my iOS device having trouble accessing online content on BLB?

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MY iOS DEVICE CANNOT GET ONLINE CONTENT

If you are running the BLB app on an Apple device that is using iOS 6.1 or older and are experiencing restriction issues with BLB online content, it is due to the replacement of the older SHA-1 certificates on our servers.

WHY IS THIS HAPPENING?

This is due to the discovery of weaknesses in the SHA-1 algorithm and older devices being unable to authenticate our new certificate.

HOW CAN I FIX THIS ISSUE?

To resolve this, please copy the following link and open it from a browser on your older iOS device to install the Root CA certificate.

http://blb.org/certs/thawte-G2-CA.pem

Follow these steps to install the certificate manually:

(Note: Some devices may appear differently than the example shown.)

The first screen will show that the certificate is 'Not Trusted' or 'Not Verified'. On some devices the "Install" button will be in the top right of that screen. If so, you will need to just tap "Install".

If not, continue following the steps below...

Next you will tap "More Details".


Now tap on "thawte Primary Root CA - G3".


Now you may tap on "Install" in the upper right hand corner.


Once it is installed it will say 'Trusted'.


Now that the new certificate has been installed the online content will be available in the app.

FOR MORE INFORMATION on SHA-1:

Why Google is Hurrying the Web to Kill SHA-1

[Blue Letter Bible is not affiliated with konklone.com in any way and the link is provided purely for informational purposes.]
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CONTENT DISCLAIMER:

The Blue Letter Bible ministry and the BLB Institute hold to the historical, conservative Christian faith, which includes a firm belief in the inerrancy of Scripture. Since the text and audio content provided by BLB represent a range of evangelical traditions, all of the ideas and principles conveyed in the resource materials are not necessarily affirmed, in total, by this ministry.